Frequently Asked Questions

What makes the In-Flight Moisturiser different?

Most barrier creams that are designed to reduce dehydration have a heavier, thicker texture which is not ideal for using under makeup, especially over long periods. Most makeup primers are designed with a focus on prepping the skin for better makeup application and to provide makeup longevity. The In-Flight Moisturiser is unique in that it has been developed to achieve both these benefits; simultaneously protecting the skin from TEWL, while still enabling makeup to go on and stay on, for a long-lasting, fresh and polished look right to the end of your duty.

I already have a moisturiser. Does this replace it?

No. The Inflight-moisturiser is your “work” moisturiser and has been purposefully developed to be effective at high altitude, whereas your regular day moisturiser has been designed to be worn at ground level - good for your non-flying days!

Is it safe for all skin?

In-Flight Moisturiser does not contain common irritants such as fragrance and parabens. (As with all skincare, we do recommend patch-testing for first-time use).

Does the In-Flight Moisturiser work with makeup?

Yes. It has been specially formulated to perform like a primer, preparing your skin for smooth and even makeup application, and gripping onto your makeup for the duration of your flight, even ultra long range flights!

How do I use it?

The In-Flight Moisturiser replaces your regular, “ground-based” moisturiser on the days (and nights) that you’re flying. Our cabin crew testers have found the best results come from applying the In-Flight Moisturiser smoothly and evenly after cleansing, then leaving for a few minutes to settle onto the skin, before applying makeup.

I'm not a crew member, can I still use it?

Yes! Anytime you are in a very low-humidity environment eg a very dry, air conditioned office, you’ll be able to experience the benefits of protecting your skin from TEWL while still ensuring fresh-looking, long-lasting makeup

Do you ship internationally?

Yes, we ship to most destinations, shipping rates may vary.

When will I receive my order?

Orders within NZ will arrive within 5 working days, international orders will vary depending on location.

How do I become an Aircrew Ambassador?

Crew, we need you! If you would like to help us develop new products, grow Aircrew Skincare, and be rewarded for spreading the word, you can apply for our Ambassador Program by emailing cam@aircrewskincare.com

Join the Aircrew Team

Aircrew Skincare is a community of flight attendants, pilots and aviation enthusiasts. Our first creation, the In-Flight Moisturiser, is the result of countless hours of working together, testing and trialling to develop products specifically for our low-humidity work environment. If you'd like to join the crew, we'd love to hear from you! Just send us an email atcam@aircrewskincare.com